🔒 Data Protection Under PDPA 2010

Privacy Policy HokiJitu — Protection of Malaysian Users' Personal Data

Your privacy matters to us. This document clearly explains how hokijitu collects, uses, stores, and protects your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Last updated: 1 January 2026

HokiJitu's Commitment to Your Privacy

Six core pillars of personal data protection on the hokijitu platform

Full PDPA 2010 Compliance

All personal data management practices at hokijitu comply with Malaysia's Personal Data Protection Act 2010. You are protected by Malaysian law governing how your data is processed.

Malaysia PDPA 2010
256-bit SSL Encryption

Every bit of data transmitted between your device and hokijitu's servers is protected by 256-bit SSL encryption — the same highest-grade security standard used by Malaysia's leading banks, including Maybank and CIMB.

256-bit SSL
No Sale of Data to Third Parties

Hokijitu has never and will never sell, rent, or disclose your personal data to any third party for marketing purposes without your explicit prior consent.

No Data Sales
Minimal Data Access

We only collect data that is necessary for specific purposes — registration, financial transactions, account security, and service improvement. No excess data is collected without justifiable reason.

Data Minimisation Principle
Full Control in Your Hands

You have the right to access, correct, transfer, or request the deletion of your personal data at any time. hokijitu provides straightforward channels for you to exercise these rights.

Guaranteed User Rights
Data Breach Notification

In the event of any data breach affecting your information, hokijitu is committed to notifying you within the timeframe prescribed by law, along with details of the remedial steps taken.

Full Transparency
1
Introduction

Welcome to hokijitu's Privacy Policy. This policy is designed to ensure that you, as a user, fully understand how the hokijitu platform manages your personal information with trust and accountability.

HokiJitu ("we", "platform", "hokijitu") is a personal data controller as defined under the Personal Data Protection Act 2010 (PDPA) Malaysia. We take full responsibility for the processing of personal data you provide when registering, using our services, or interacting with the hokijitu platform via hokijitu.ws.

By using hokijitu's services, you acknowledge that you have read and understood this privacy policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact us for further action.

Quick summary: HokiJitu collects only the data that is necessary, protects it with industry-grade security, never sells it to anyone, and gives you full control over your own data — all in accordance with Malaysian law.

2
Personal Data We Collect

HokiJitu collects your personal data through various means — directly when you register or use the platform, and automatically through standard tracking technologies. The following are the categories of data we collect:

Data Category Data Examples Collection Methods
Identity Data Full name, national ID number (if required for verification), date of birth Account registration, KYC verification
Contact Data Email address, Malaysian phone number Registration form, profile updates
Financial Data Payment methods (DuitNow, Touch 'n Go, FPX, GrabPay, Boost, ShopeePay), deposit and withdrawal records in RM Financial transactions
Technical Data IP address, device type, web browser, operating system Automatic server logs
Usage Data Pages visited, games played (slots, live casino, football, lottery), session duration, clicks Cookies, platform analytics
Communications Data Chat history with customer support, feedback, and complaints Live chat, support email

We never store credit or debit card numbers directly on our servers. All card transactions are processed by licensed payment gateways that comply with PCI DSS standards.

3
How Your Personal Data Is Used

HokiJitu uses the personal data you provide solely for legitimate and reasonable purposes. The following is a full list of the purposes for which your data is used:

  • Account management: Creating, maintaining, and securing your hokijitu account, including the login process and two-factor authentication.
  • Transaction processing: Processing deposits and withdrawals via Touch 'n Go eWallet, DuitNow, FPX Maybank2u, CIMB Clicks, GrabPay, Boost, and ShopeePay in Malaysian Ringgit (MYR).
  • Identity verification (KYC): Fulfilling legal requirements to verify members' identity and age, particularly for first-time withdrawals or amounts exceeding specified limits.
  • Service delivery: Ensuring you have full access to all games and features on the hokijitu platform, including slots, live casino, Malaysia Super League and EPL football betting, and lottery.
  • Customer support: Identifying you when you contact our support team and providing relevant assistance in a timely manner.
  • Security and fraud prevention: Detecting and preventing unauthorised access, financial fraud, multiple account usage, and other unlawful activities.
  • Legal compliance: Fulfilling obligations under the PDPA 2010, Anti-Money Laundering Act 2001, and other applicable Malaysian laws.
  • Product improvement: Analysing aggregated usage patterns (without identifying individuals) to improve the hokijitu platform's interface, features, and performance.
  • Marketing communications: Sending promotional notifications, bonus offers, and platform updates — only if you have not opted out.
4
Data Sharing with Third Parties

HokiJitu does not sell, rent, or disclose your personal data to third parties for marketing purposes. However, there are limited situations where we may share your data with specific third parties for legitimate operational purposes:

  • Payment service providers: Licensed payment gateways that process your DuitNow, Touch 'n Go, FPX, GrabPay, Boost, and ShopeePay transactions. They only receive the data necessary to complete each transaction.
  • Game providers: Third-party slots and live casino providers that supply games on the hokijitu platform. Data shared is limited to session identifiers and bet amounts only.
  • Malaysian authorities: Malaysian government agencies or law enforcement authorities entitled to information under a court order or valid statutory provision.
  • Professional advisors: Lawyers, accountants, or auditors bound by their professional confidentiality obligations.

All third parties that receive your data from hokijitu are bound by strict data protection agreements and are regularly audited to ensure compliance. They not permitted use your data for any purpose other than those specified in the agreement.

5
Data Security Measures

HokiJitu continuously invests in cybersecurity infrastructure to protect your personal data against unauthorised access, disclosure, alteration, or destruction. The following are the key security measures we have in place:

1
256-bit SSL/TLS Encryption

All communications between your device and hokijitu's servers are encrypted using TLS 1.3 protocol with 256-bit encryption keys. This means that even if data is intercepted in transit, it cannot be read without the correct decryption key.

2
Two-Factor Authentication (2FA)

We strongly encourage all hokijitu members to enable two-factor authentication. With 2FA active, hackers cannot access your account even if they have your password.

3
24/7 Security Monitoring

Our automated monitoring system detects suspicious activity in real time and responds immediately — including blocking suspicious login attempts and sending alerts to affected members.

4
Internal Access Controls

Access to members' personal data within hokijitu's internal systems is restricted to staff who genuinely require it to carry out their responsibilities. All access is logged and regularly audited.

5
Secure Data Backup

Your data is regularly backed up to separate locations to ensure service continuity and data recovery in the event of an unexpected incident.

Important note: While hokijitu takes all reasonable steps to protect your data, no security system is 100% impenetrable. You also play a role in keeping your account secure — do not share your password and always log out when you are done using the platform.

6
Cookies & Tracking Technologies

HokiJitu uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

  • Essential cookies: Required for core platform functions such as maintaining your login session and ensuring account security. Without these cookies, the platform cannot function properly.
  • User preference cookies: Saving your preferences such as language (Bahasa Melayu), display theme, and other settings so you do not have to reconfigure them each time.
  • Analytics cookies: Collecting aggregated information about how you use the platform — pages visited, time spent, and games played — to help us improve hokijitu's services.
  • Security cookies: Helping to detect and prevent fraudulent activity, multiple logins, and other security threats.

You can control or delete cookies through your web browser settings. However, removing essential cookies may affect the functionality of the hokijitu platform. For guidance on managing cookies, please refer to your browser's documentation (Chrome, Firefox, Safari, or Edge).

7
Your Rights Under PDPA 2010

As a data subject under Malaysia's Personal Data Protection Act 2010, you have the following rights, which hokijitu is committed to upholding:

Right of Access

You have the right to request a copy of the personal data we hold about you. We will provide this information within 21 business days.

Right to Rectification

If any data we hold is inaccurate or out of date, you have the right to request a correction. Updates to your name, phone number, and email can be made directly through your account settings.

Right to Object

You may object to the processing of your data for marketing purposes at any time. Click the "unsubscribe" link in any promotional email or contact us directly.

Right to Erasure

Under certain circumstances, you may request the deletion of your personal data. Please note that some data may need to be retained for legal compliance purposes.

To exercise any of the above rights, please contact hokijitu's Privacy Officer via email privacy@hokijitu.ws stating your full name, account number, and the right you wish to exercise. We will respond within 14 business days.

8
Data Retention Period

HokiJitu retains your personal data for as long as necessary to fulfil the original purpose of collection, or as required under Malaysian law. The general guidelines for data retention periods are:

  • Active account data: Retained for as long as your hokijitu account remains active.
  • Closed account data: Retained for up to 7 years after account closure, in accordance with the requirements of the Companies Act and Malaysian tax legislation.
  • Financial transaction records: Retained for 7 years as required under the Anti-Money Laundering Act 2001.
  • Security and access logs: Retained for 12 months for security investigation purposes if required.
  • Support chat history: Retained for 2 years for quality control and reference purposes.

Once the retention period has ended, your data will be securely deleted or permanently anonymised so that it can no longer be identified.

9
Children's Privacy

The hokijitu platform not directed at anyone under the age of 21. We do not knowingly collect personal data from minors. Should we discover that data has been collected from an individual under 21 without proper age verification, we will take immediate steps to delete that data and close the account in question.

If you are a parent or guardian and believe that your underage child has registered on hokijitu, please contact us immediately at support@hokijitu.ws for immediate action.

10
Links to Third-Party Websites

The hokijitu platform may contain references to or integrations with third-party services, including slot game and live casino providers, payment gateways (Touch 'n Go, DuitNow, GrabPay, and others), as well as our official social media channels.

Please note that each of these third-party services has its own privacy policy, separate from hokijitu's. We encourage you to read the privacy policy of each provider before using their services. HokiJitu is not responsible for the privacy practices or content of any separate third-party websites or services.

11
Amendments to This Privacy Policy

HokiJitu reserves the right to amend this privacy policy from time to time in response to changes in legislation, technology, or the way we conduct our business. Any significant amendments will be communicated to you through:

  • In-account notification on your next login to hokijitu
  • Email to the address registered to your account
  • A prominent banner or notice on the hokijitu.ws homepage

Minor amendments (such as grammatical corrections or technical clarifications) may not be specifically notified but will always be reflected in the "last updated" date at the top of this document.

Your continued use of the hokijitu platform following the publication of any amendments to this privacy policy will be considered your acceptance of the updated policy.

12
Contact Us About Privacy

If you have any questions, concerns, or complaints regarding hokijitu's Privacy Policy or how we handle your personal data, please contact our Privacy Officer:

HokiJitu Privacy Officer
Contact us and we will respond within 14 business days
privacy@hokijitu.ws 24/7 Live Chat
🔒 Your Data Is Safe With HokiJitu

Join HokiJitu with Complete Confidence

Your privacy and data security are our top priority. Register with hokijitu today and enjoy Malaysia's best online sports betting and casino experience — with data protection guaranteed under PDPA 2010.

PDPA 2010 Compliant 256-bit SSL Encryption No data sales Data controls in your hands
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